BCSDN: Monitoring Matrix

Data Visualisation
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Client

BCSDN

2024

The Balkan Civil Society Development Network (BCSDN) is a regional network that empowers and supports civil society organizations (CSOs) across the Balkans. One of their core tools is the Monitoring Matrix on Enabling Environment for Civil Society Development, launched in 2013. It sets out key principles and standards for assessing whether the legal environment is conducive to CSO work, structured around three areas: Basic Legal Guarantees of Freedoms, Framework for CSO Financial Viability and Sustainability, Government–CSO Relationship.

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the brief

The Monitoring Matrix was originally presented through lengthy annual narrative reports. While informative, this format made it difficult for stakeholders to interpret trends, compare countries, or extract strategic insights. BCSDN needed a more accessible and engaging way to communicate their findings and support data-driven advocacy.

what we did

Zhar Ptiza led the transformation of the Monitoring Matrix from a static report into a dynamic, interactive digital platform. Built in Power BI, the new solution enhances usability, accelerates data processing, and empowers users to explore trends visually.

  • Automated Data Collection: We streamlined and automated the annual data input process, reducing manual effort and minimizing human error.
  • Database Architecture: We built a centralized historical database to allow easy year-over-year comparisons.
  • Data Modeling: We applied advanced modeling techniques to create a flexible structure for filtering and comparing data.
  • Interactive Visualization: The Power BI dashboard is user-friendly and designed for exploration, enabling policy makers, researchers, and CSOs to uncover insights at a glance.
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the result

The new Monitoring Matrix dashboard has significantly increased the visibility and usability of BCSDN’s work:

  • Made complex data easy to understand and explore.
  • Reduced workload for BCSDN’s annual reporting cycle.
  • Enabled better long-term trend analysis and regional comparisons.
  • Boosted stakeholder engagement across policy, research, and civil society sectors.

See the complete dashboard HERE.

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